Privacy

Last updated: September 11, 2025

Privacy Policy

Medcart Healthcare (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [medcarthealthcare.in] or make a purchase.

By using our website or submitting personal information, you consent to the collection, use, and disclosure of your data as described in this Privacy Policy.

1. Information We Collect

Personal Information When you register, place an order, or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details

  • Any other information you voluntarily provide

Automatically Collected Information We collect device and browser information, IP addresses, cookies, and usage data to improve your experience and for analytics.

Payment Information Your payment details (credit/debit card, UPI, wallet info) are securely processed by trusted third-party payment gateways. We do not store payment credentials ourselves.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Communicate order status and respond to inquiries

  • Manage payments securely

  • Improve website functionality and services

  • Send transactional emails related to your purchases

  • Comply with legal and regulatory requirements

3. Payment Processing

Payments are processed through CCAvenue, a secure and PCI DSS-compliant third-party payment gateway.

  • CCAvenue uses 256-bit SSL encryption to protect your information during transmission.

  • Your payment details are encrypted and processed on CCAvenue's secure servers and are never stored on our system.

  • CCAvenue also employs fraud detection and risk management mechanisms to ensure transaction security.

4. Sharing of Information

We do not sell or rent your personal data. We may share your data with:

  • Payment processors for order payment

  • Shipping service providers for delivery

  • Service providers who assist in website functions and marketing (under confidentiality agreements)

  • Legal or regulatory authorities when required by law

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to provide, analyze, and enhance our services.

  • You can manage cookie preferences via your browser settings.

  • Disabling cookies may affect certain site features.

  • If we use a cookie preference center, it will be accessible via the website footer or cookie banner.

6. Data Security

We implement appropriate technical and organizational security measures, including SSL encryption, to protect your data from unauthorized access, loss, or misuse. While we strive to protect your data, no online transmission method is absolutely secure.

7. Your Data Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion of inaccurate data

  • Restrict or object to processing

  • Withdraw consent where applicable

To exercise your rights, please contact us using the details below.

8. Business Contact Information

Medcart Healthcare

🏢 Registered Address: Medcart Healthcare, Shop No. 4, Krishnadeep Apartments, Yashwant Nagar, Vakola, Santacruz East – 400055, Mumbai, Maharashtra, India.

📧 Email: healthcaremedcart@gmail.com

📞 Phone: +91 74000 87878 (10 AM–6 PM IST, Monday–Friday)

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies when visiting such sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time.

  • Changes will be posted on this page.

  • Significant updates may be communicated via email notifications.

  • The last updated date will be reflected at the top of this page.